Account recovery
Collect only the information needed to identify the account and understand the recovery request.
View flow →A secure, white-label recovery and identity verification workflow for exchanges, wallets, trading platforms and digital-asset businesses.
Manage supported assets and networks from your platform configuration.
Give customers a calm recovery experience while your operations team gets the structured evidence, decisions and audit history it needs.
Collect only the information needed to identify the account and understand the recovery request.
View flow →Request identity documents and a browser-based selfie video through a guided, mobile-first experience.
See verification →Route cases to authorized reviewers with evidence access, structured decisions and audit events.
Open reviewer portal →Identity documents and selfie videos belong in protected storage, while the case record maintains the references and workflow history. Production deployments should add encryption, SSO/MFA, rate limiting, retention controls and independent security review.
Start with the hosted workflow, then connect it to your own exchange or wallet through a secure integration layer.